Terms of Use and Conditions

Last updated: December 16, 2024

1. INTRODUCTION

Welcome to Wreno, a Software-as-a-Service (SaaS) company offering a Vendor Management tool for Property Managers. Wreno Home Services LLC has its offices at 15333 North Pima Road STE 305 Scottsdale, Arizona, 85260 ("Wreno", "we", "us" or "our"). By using our services, you agree to these Terms of Use ("Terms").

2. ACCEPTANCE OF TERMS

By accessing or using the Wreno website at https://wreno.io/, platform, app, or any related services (collectively, the "Services"), you agree to be bound by these Terms of Use ("Terms"), which govern your use of the Services and all features and content provided through them. If you do not agree to these Terms, please refrain from using our Services.

3. ELIGIBILITY

You must be at least eighteen (18) years of age to use the Services, unless the age of majority in your jurisdiction is greater than eighteen (18) years of age, in which case you must be at least the age of majority in your jurisdiction (e.g., twenty-one (21)). If you are under the applicable age of majority, you shall not use and are not permitted to use the Services and you must immediately leave the Services. By Using the Services, you represent and warrant that you have reached at least the age of eighteen (18) and the age of majority in your jurisdiction. We maintain a zero-tolerance policy for anyone under the age of majority on our Services. You may not be eligible to use the Services if you have previously been removed or banned from the platform for any reason. Your eligibility to use the Services is subject to any additional requirements or criteria that we may impose at our sole discretion. We reserve the right to deny access to any individual or entity that does not meet these criteria.

4. ADMINISTERING VENDOR AGREEMENTS VIA CLICKWRAP

We assist Property Managers in streamlining their vendor onboarding process, maintaining compliance, and facilitating new vendor sourcing through our platform. Our Vendor Management Software offers an all-in-one solution, including the administration of vendor agreements via clickwrap technology. By opting into Wreno managing your vendor agreements, you consent to the use of clickwrap for accepting vendor agreements.

5. SCOPE OF SERVICES

Our Vendor Management Software is a network for new Vendor sourcing for Property Managers. As a part of our services, we provide vendor onboarding, compliance management, and a platform for Property Managers to source new vendors.

6. USE OF WRENO

The Wreno App and the Wreno website, while both owned by Wreno, may operate independently. This means you might experience different features or functionalities across these platforms. As a user, you are required to:

Adhere to lawful use.
Comply with our Terms and adhere to any additional policies, rules or guidelines that are provided on our Services.
Refrain from any illegal or fraudulent activities. This includes, but is not limited to, activities like hacking, spamming, or disseminating malware.

7. YOUR OBLIGATIONS AND ACKNOWLEDGEMENTS

Accurate Information: You represent and warrant that all information that you provide to us in creating your account is complete and accurate. You shall also update such information when it changes. You shall not use another person’s account and shall not allow another person to use your account. Account Security: You are solely responsible for maintaining the confidentiality of and restricted access to your account and are solely responsible for all acts and omissions under your account and shall notify us immediately of any breach of security or unauthorized use of your account; and pursuant to the Terms herein, we shall not be liable for any losses resulting from any unauthorized use of your account. Legal Compliance: You shall comply with all applicable laws and regulatory requirements and may not use the Services in any way that would constitute, encourage or provide instructions for a criminal offense, a violation of the rights of any party, or that would otherwise create liability under applicable laws; or is unsolicited or unauthorized advertising, promotion, “spam” or any other form of solicitation. Content Responsibility: Use of the Services is not permitted where prohibited by law. If you are unsure of your eligibility or other legal requirements under these Terms, please contact your attorney prior to using the Services. Submissions: You are entirely and solely responsible for any and all materials (including text, images, video) that you submit, upload, or otherwise make available via the Services, including any communications or information (collectively, “Submissions”). You agree that any disclosure of information in Submissions may make you personally identifiable and there is no guarantee such Submissions can be withdrawn. For any of your Submissions, you represent and warrant that You: have the necessary rights and permissions to use and authorize us to use all IP in and to Submissions for any and all uses contemplated by these Terms; ii. have inspected to confirm that all individuals in your Submission are, in fact, over the age of eighteen (18) years other applicable age of majority; and You have written consent, release, and/or permission from each and every identifiable individual in the Submission to use the name and/or likeness and to enable use of the Submission for any and all uses contemplated by these Terms. You shall not: a. submit material that is subject to third-party IP rights, unless you have explicit permission to submit the material and to grant us all of the license rights granted herein; b. use the Services in any way that us is illegal, unlawful, defamatory, fraudulent, libel-ous, harmful, harassing, abusive, threatening, hateful, racially or ethnically offensive, inflammatory, or otherwise inappropriate as decided by us in our sole discretion; use the Services in any way that depicts illegal activities, promotes or depicts physical harm or injury against any group or individual; c. use the Services in any way that impersonates another person or entity or otherwise misrepresents you, including creating a false identity; d. rent, lease, provide access to or sublicense the Services to a third party; e. use the Services to provide, or incorporate the Services into, any product or service provided to a third party; f. reverse engineer, decompile, disassemble, or otherwise seek to obtain the source code or non-public APIs to the Services, except to the extent expressly permitted by Wreno; g. copy or modify the Services, or create any derivative work from any of the foregoing; h. remove or obscure any proprietary or other notices contained in the Services; or i. publicly disseminate information regarding the performance of the Services.

8. INTELLECTUAL PROPERTY

All content, code, inventions, know-how, trademark, service marks, patents, copyrights, privacy and publicity rights, words, graphics, logos, business, technical and financial information provided by Wreno, and any and all intellectual property the Services may contain, constitute confidential and proprietary information. You are not permitted to use any of Wreno's intellectual property without prior written consent. The Services are protected under applicable intellectual property laws, and your use does not grant you ownership rights. The copying, redistribution, use, or publication by you of any portion of our Services is strictly prohibited. We reserve all rights not expressly granted to you in these Terms: a. Except for the limited rights and licenses expressly granted under these Terms, nothing in these Terms grants, by implication, waiver, estoppel, or otherwise, to You or any third party any IP rights or other interest in or to the IP. b. The Content (defined as any text, software, scripts, graphics, photos, sounds, music, videos, audiovisual combinations, interactive features, textual content, and any and all other materials You may view or get exposed to on the Services). You shall not copy, modify, publish, transmit, distribute, participate in the transfer or sale of, create derivative works of, or in any other way exploit, in whole or in part, any Content. c. Copyright Claims. You may not infringe the IP rights of any party. We may in our sole discretion remove any Content or Submissions we have reason to believe violates any of the IP rights of others and may terminate your use of the Services if you submit any such Content or Submissions. We comply with the Digital Millennium Copyright Act. Pursuant to Title 17, Section 512 of the United States Code as well as other applicable IP laws, including but not limited to those in the EEA. If you believe your copyrighted material is being infringed by the Services, you should notify us at support@wreno.io. Notification of claimed infringement must be a written communication that includes substantially the following: i. Identification of the material that is believed to be infringing. Please describe the material and provide a URL or any other relevant information that will allow us to locate the material on the Services; Information that will allow us to contact you, including your email address, address, and telephone number; and ii. A statement that you have a good faith belief that the use of the material complained of is not authorized by you, your agent or the law; A statement that the information in the notification is accurate and that under penalty of perjury that you are the owner or are authorized to act on behalf of the owner. All trademarks, logos and service marks displayed on the website, in the Service, or otherwise accessible are our IP. This includes but is not limited to what we may present, post, or otherwise make available on social media sites and platforms. You are not permitted to use this IP without our prior written consent. Wreno, along with all its content and intellectual property rights, are exclusively owned by Wreno and/or its licensors. This includes all materials on our Site such as text, graphics, logos, images, and software, and they are all protected by copyright, trademark, and other intellectual property laws. You are strictly prohibited from using, copying, reproducing, distributing, transmitting, broadcasting, displaying, selling, licensing, or exploiting any content belonging to Wreno without obtaining our prior written consent.

9. USER REGISTRATION AND DATA COLLECTION

To use Wreno, you must register for an account by providing your name, email address, and other required information. You must be at least 18 years of age to register and use Wreno. By creating an account, you agree to provide accurate and complete information about yourself and to maintain the security of your login credentials. As part of our Services, we will collect and store specific user information, which may include W9s (containing Social Security Numbers for individual providers or business personal TINs for companies) business and/or personal TINs), certificates of insurance, professional licenses, vendor agreements, company policy/requirement documents, and the results of third-party background checks. By signing up for a Wreno account, you agree to receive promotional and marketing emails from us. You can opt out of marketing communications at any time by clicking the unsubscribe link in the emails or adjusting your account notification settings. As part of providing our service, we may collect phone numbers and store text message content. This data is used solely for providing text message updates and communications as part of our service. We do not sell or share user data with third parties except to provide service at the user's request. Our use of phone numbers complies with telemarketing regulations including TCPA consent requirements.

10. USER CONTENT

You may submit content to us, including but not limited to comments, messages, and other materials. By submitting content to us, you represent and warrant that you have the right to do so and that the content is not confidential, infringing, or otherwise unlawful. You grant Wreno a non-exclusive, worldwide, royalty-free, perpetual, and irrevocable license to use, display, reproduce, modify, and distribute your content in connection with Wreno.

11. SMS SERVICES

By submitting your phone number and opting in, you consent to receive text messages from us in relation to your interactions with our Site and services. These messages may include informational, transactional, or promotional content. Informational and transactional messages will be sent in direct response to your interactions with our Site, such as updates on onboarding status or document acceptance. Promotional messages may contain service announcements or special offers. The frequency of transactional messages will depend on your account activity, while promotional messages will be limited to no more than 5 per month. Message and data rates may apply. If at any time you wish to discontinue receiving SMS messages from us, you can opt-out by: replying "STOP" to any of our messages or by contacting our support team via support@wreno.io. Upon receiving your opt-out request, we will send you a confirmation message and cease sending you further SMS messages. Please note, this opt-out only applies to SMS communications and does not affect other forms of communication you have consented to receive from us. There is no fee to opt-out of SMS messages; however, please note standard message and data rates may apply.

12. USER-GENERATED CONTENT AND COMMUNITY FEATURES

Our Services offer communication features like email invitations and, potentially in the future, chatfuture chat options. While chat conversations are typically between two users, we may have multiple coordinators join an ongoing chat thread to assist in addressing the user's question or issue. This means a chat interaction may reflect more than two users, with multiple Wreno coordinators able to view and respond in the same continuous chat session. All rules of conduct and privacy policies apply equally regardless of communication channel, number of users or Wreno coordinators assisting the user. We aim to provide collaborative, team-based support. Please note, we currently do not support group chats or forums.

13. SUBSCRIPTION-BASED SERVICES OR IN-APP PURCHASES

We will be using a payment processing platform (such as Stripe) for subscription and other charges, which will be applicable to each Vendor for every new customer they onboard and each Property Manager for each new Vendor they successfully onboard. Payments can be made via ACH or credit card. We currently use Stripe as our payment processor, but reserve the right to change payment providers at our discretion.

14. PUSH NOTIFICATIONS.

We wish to point out that we also may provide notifications to your phone. These could be push notifications, SMS messages, or in-app alerts. You have the option to control your notification preferences within the application settings.

15. UNCLAIMED VENDOR PROFILES

We may create and display Vendor profiles that contain publicly available information about vendors who are not currently registered members of the Wreno platform ("Unclaimed Vendor Profiles"). Unclaimed Vendor Profiles are generated for informational purposes only and may display data aggregated from public sources, including but not limited to company websites, marketing materials, and public business listings. Vendors who would like to claim their Unclaimed Vendor Profile, dispute information accuracy, or request removal of a profile may contact Wreno at support@wreno.io. We will make good faith efforts to honor verified requests from the appropriate vendor representative(s) regarding claimed profiles. However, we assume no responsibility or liability for the accuracy, content, or availability of Unclaimed Vendor Profiles. Vendors hereby waive any claims against Wreno related to Unclaimed Vendor Profiles or the use of publicly sourced data.

16. PERSONAL DATA BREACHES

We do not guarantee that the security measures are effective under all circumstances. If we discover a personal data breach, we inform the client of this without undue delay. The agreement stipulates in which way we inform the client of personal data breaches. If no specific arrangements have been agreed on, we contact the client’s contact person in the usual way. It is up to the controller - i.e. client or client's client - to assess whether the personal data breach reported by Wreno, must be reported to the supervisory authority or the data subject. Reporting personal data breaches is, at any time, the controller’s – i.e. client’s or client’s client’s – responsibility. Wreno is not obliged to report personal data breaches to the supervisory authority and/or the data subject. Where required, we provide further information on the personal data breach and render assistance in providing the information to the client that the client needs to report a breach to the supervisory authority or the data subject. We may charge clients for the costs involved in this context, within reason and at our current rates.

17. CONFIDENTIALITY

You (as "Receiving Party") agree that all content, code, inventions, know-how, business, technical and financial information, and any other material it obtains from Company ("Disclosing Party") constitute the confidential property of the Disclosing Party ("Confidential Information"), provided that it is identified as confidential at the time of disclosure or should be reasonably known by the Receiving Party to be confidential or proprietary due to the nature of the information disclosed and the circumstances surrounding the disclosure. Any Company content, documentation, technology, performance information relating to any Service, and the terms and conditions of these Terms will be deemed Confidential Information of Company without any marking or further designation. Except as expressly authorized herein, the Receiving Party will (1) hold in confidence and not disclose any Confidential Information to third parties and (2) not use Confidential Information for any purpose other than fulfilling its obligations and exercising its rights under these Terms. The Receiving Party may disclose Confidential Information to its employees, agents, contractors and other representatives having a legitimate need to know, provided that such representatives are bound to confidentiality obligations no less protective of the Disclosing Party than this Section and that the Receiving Party remains responsible for compliance by any such representative with the terms of this Section. The Receiving Party's confidentiality obligations will not apply to information that the Receiving Party can document: (i) was rightfully in its possession or known to it prior to receipt of the Confidential Information; (ii) is or has become public knowledge through no fault of the Receiving Party; (iii) is rightfully obtained by the Receiving Party from a third party without breach of any confidentiality obligation; or (iv) is independently developed by employees of the Receiving Party who had no access to such information. The Receiving Party may make disclosures to the extent required by law or court order, provided the Receiving Party notifies the Disclosing Party in advance and cooperates in any effort to obtain confidential treatment. The Receiving Party acknowledges that disclosure of Confidential Information would cause substantial harm for which damages alone would not be a sufficient remedy, and therefore that upon any such disclosure by the Receiving Party the Disclosing Party will be entitled to seek appropriate equitable relief in addition to whatever other remedies it might have at law. Further, You shall not use any means, automated or otherwise, to monitor, "scrape", download, use or otherwise collect data and/or content from the Services, including but not limited to bots or data mining tools.

18. ACCOUNT DELETION, SUSPENSION AND TERMINATION

You may terminate these Terms at any time by requesting the deletion of your User account and discontinuing your use of Wreno, including any API integrations with third-party property management software. Please note that upon termination of your User account and discontinuation of the use of Wreno, including any API integrations with third-party property management software, all associated User data will be permanently deleted. However, certain relevant information may be retained, such as records pertaining to transactions or interactions. Any retained information will be handled in accordance with our privacy practices. We reserve the right to terminate or suspend your access to our Site and/or digital products, with or without cause or notice, and without liability. Upon termination, your right to use the digital products will immediately cease. Any provisions of these Terms that, by their nature, should survive termination, shall survive termination, including, but not limited to, ownership provisions, warranty disclaimers, indemnity, and limitations of liability. We will not be liable to you or to any other person as a result of and against any and all claims, liabilities, damages, losses, costs, expenses, and/or fees (including reasonable attorneys' fees and court costs) arising from or in connection with your use of Site, your violation of these Terms, or your violation of any rights of any other person or entity.

19. PRIVACY

Company maintains a separate Privacy Policy and your assent to these Terms also signifies your assent to the Privacy Policy. We reserve the right to amend the Privacy Policy at any time by posting such amendments to the Services. No other notification may be made to you about any amendments. Your continued use of the Services following such amendments will constitute your acceptance of such amendments, regardless of whether you have actually read them. You must be at least eighteen (18) years of age to use the Services, unless the age of majority in your jurisdiction is greater than eighteen (18) years of age, in which case you must be at least the age of majority in your jurisdiction (e.g., twenty-one (21)); or you must have verifiable parental or guardian consent if you are under the age of majority. If you are under the applicable age of majority, you shall not use and are not permitted to use the Services and you must immediately leave the Services. By Using the Services, you represent and warrant that you have reached at least the age of eighteen (18) and the age of majority in your jurisdiction. We do not knowingly collect Personal Information from anyone under the age of 18. If we discover that a person below 18 years of age or younger has provided Personal Information to us, we automatically delete such information. If you are a parent or guardian of a minor under the age of eighteen (18) and believe he or she has disclosed Personal Information to us, please contact us at support@wreno.io.

20. COMPLIANCE AND LEGAL OR REGULATORY REQUIREMENTS

In the event that a User's subscription is not renewed, this User may be designated as non-compliant for existing customers. Please be aware that detailed information concerning the non-compliance status and the process of reinstatement will be provided to the User separately. For further information or assistance, please contact us at support@wreno.io. We are not aware of any specific legal or regulatory requirements that apply to our business or industry. However, we are committed to complying with all applicable laws and regulations, including but not limited to the Telephone Consumer Protection Act (TCPA).

21. MODIFICATIONS

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. Your continued use of our Services following any such modification constitutes your acceptance of the modified Terms. We may also change or discontinue Services, in whole or in part. It is important that you review the Terms whenever we modify the Terms, because your continued use of the Services indicates your agreement to the modifications.

22. DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITIES.

READ THIS SECTION CAREFULLY AS IT LIMITS OUR LIABILITY TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW. The Services may contain links to third-party websites which are independent of us. We assume no responsibility for the content or practices of and make no representation or warranty as to the accuracy, completeness or authenticity of information contained in any third-party websites. We have no right or ability to edit the content of any third-party websites. You acknowledge that we shall not be liable for any liability arising from your use of any third-party websites. THE SERVICES ARE PROVIDED “AS-IS” AND WITHOUT ANY WARRANTY OR CONDITION, EXPRESS, IMPLIED, OR STATUTORY. WE SPECIFICALLY DISCLAIM TO THE FULLEST EXTENT ANY IMPLIED WARRANTIES OF INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, TITLE, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. WE DISCLAIM ANY WARRANTIES FOR VIRUSES OR OTHER HARMFUL COMPONENTS IN CONNECTION WITH THE SERVICES. YOU ARE AWARE THAT YOU MAY SUBMIT CONTENT TO THE SERVICES PROTECTED HEALTH INFORMATION UNDER THE HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT, 1996 OF THE USA (HIPAA), INCLUDING CONTENT RELATED TO CONDITIONS, TREATMENTS, AND MEDICATIONS. THIS IS ENTIRELY WITHIN YOUR CONTROL. BY USING THE SERVICES, YOU AGREE THAT DESPITE THESE RISKS, AND YOU RELEASE THE COMPANY FROM ANY LIABILITY ARISING FROM SUCH RISKS. WHILE COMPANY STRIVES TO PROVIDE ACCURATE AND UP-TO-DATE INFORMATION, IT DOES NOT GUARANTEE THE COMPLETENESS, ACCURACY, RELIABILITY, SUITABILITY, OR AVAILABILITY OF THE CONTENT. RELIANCE ON ANY INFORMATION PROVIDED BY COMPANY IS SOLELY AT YOUR OWN RISK. IF YOU HAVE SPECIFIC CONCERNS REGARDING LEGAL MATTERS, OR ANY OTHER PROFESSIONAL ADVICE, IT IS STRONGLY RECOMMENDED TO SEEK GUIDANCE FROM QUALIFIED PROFESSIONALS WHO CAN ASSESS YOUR UNIQUE SITUATION.UNDER NO CIRCUMSTANCES SHALL WE BE LIABLE FOR DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES RESULTING FROM ANY ASPECT OF YOUR USE OF THE SERVICES, WHETHER, WITHOUT LIMITATION, SUCH DAMAGES ARISE FROM (i) YOUR USE, MISUSE OR INABILITY TO USE THE SERVICES, (ii) YOUR RELIANCE ON ANY CONTENT ON THE SERVICES, (iii) THE INTERRUPTION, SUSPENSION, MODIFICATION, ALTERATION OR COMPLETE DISCONTINUANCE OF THE SERVICES OR (iv) THE TERMINATION OF SERVICE BY US. THESE LIMITATIONS ALSO APPLY WITH RESPECT TO DAMAGES INCURRED BY REASON OF OTHER SERVICES OR PRODUCTS RECEIVED OR ADVERTISED IN CONNECTION WITH THE SERVICES. WE DO NOT WARRANT THAT: i. THE SERVICES WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS; ii. THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; iii. YOUR DEVICE MEETS THE REQUIREMENTS TO USE OUR SERVICES. YOU ARE RESPONSIBLE FOR ENSURING YOUR DEVICE SATISFIES CERTAIN SYSTEM REQUIREMENTS; iv. THE RESULTS THAT MAY BE OBTAINED FROM YOUR USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE; v. THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, CONTENT OR OTHER MATERIAL OBTAINED THROUGH THE SERVICES WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, OR; vi. ANY ERRORS IN CONTENT WILL BE CORRECTED. vii. JOB OUTCOMES, VENDOR PERFORMANCE, OR PROJECT QUALITY WILL MEET ANY EXPECTED STANDARDS OR GUARANTEES. ADDITIONALLY, WRENO IS NOT A PARTY TO ANY AGREEMENTS BETWEEN VENDORS AND PROPERTY MANAGERS. AS STATED ELSEWHERE IN THIS AGREEMENT AND THE STATEMENT OF WORK, WRENO PROVIDES SERVICES SOLELY AS A FACILITATOR AND BEARS NO RESPONSIBILITY FOR THE ACTIONS, OMISSIONS, OR QUALITY OF WORK OF ANY VENDORS OR THIRD PARTIES. ANY CONTENT OBTAINED THROUGH THE USE OF THE SERVICES IS OBTAINED AT YOUR OWN DISCRETION AND RISK. YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR OTHER DEVICE OR LOSS OF DATA THAT RESULTS FROM SUCH CONTENT. YOUR SOLE AND EXCLUSIVE RIGHT AND REMEDY IN CASE OF DISSATISFACTION WITH THE SERVICES OR ANY OTHER GRIEVANCE SHALL BE THE TERMINATION OF YOUR USE OF THE SERVICES. WITHOUT LIMITING THE FOREGOING, IN NO CASE SHALL THE MAXIMUM LIABILITY OF US ARISING FROM OR RELATING TO YOUR USE OF THE SERVICES OR RELATING TO THESE TERMS EXCEED $100.

23. MISCELLANEOUS

Wreno's failure to enforce any right or provision of these Terms shall not be deemed as a waiver of such right or provision. It is important to note that these Terms may be updated from time to time, and by continuing to use our platform, you agree to be bound by any such updates.

24. DISCLAIMER FOR DOCUMENTS AND INFORMATION.

WE EXPLICITLY DISCLAIM LIABILITY FOR ANY FORGED, INAUTHENTIC, INACCURATE, FALSIFIED OR FRAUDULENT DOCUMENTS THAT MAY BE SUBMITTED BY USERS, VENDORS OR PROPERTY MANAGERS THROUGH THE SITE. THIS INCLUDES ANY LEGAL CONSEQUENCES THAT MAY ARISE DUE TO SUCH DOCUMENTS. WE SHALL NOT BEAR ANY LIABILITY IN THE EVENT THAT A VENDOR SUBMITS AN INACCURATE OR FALSIFIED INSURANCE POLICY, WHICH PASSES OUR VERIFICATION PROCESS, AND ANY SUBSEQUENT INCIDENT OCCURS AS A RESULT. OUR VERIFICATION OF INSURANCE CERTIFICATES AND POLICIES PROVIDED BY VENDORS IS LIMITED TO CONFIRMING THE POLICY NUMBER, THE ACTIVE STATUS OF THE POLICY AND THE CERTIFICATE HOLDER NAME BASED ON INFORMATION DIRECTLY AVAILABLE FROM THE INSURER. WE DO NOT CHECK FOR OR VERIFY ANY OTHER POLICY DETAILS OR COVERAGE LIMITS. AS SUCH, WE ARE NOT RESPONSIBLE FOR ANY DISCLOSED CHANGES OR MODIFICATIONS MADE TO THE POLICY PRIOR TO OUR VERIFICATION, SUCH AS ADJUSTMENTS TO COVERAGE LIMITS. IN INSTANCES WHERE A VENDOR MAY HAVE MADE UPDATES OR MODIFICATIONS TO THEIR INSURANCE POLICY BEFORE OUR VERIFICATION PROCESS, WE ARE NOT LIABLE FOR ANY DISCREPANCIES OR UNAWARE OF THESE CHANGES. WE ARE ALSO NOT RESPONSIBLE FOR ANY IMPACTS OR CONSEQUENCES ARISING FROM CHANGES OR UPDATES TO POLICIES OR DOCUMENTS AFTER OUR VERIFICATION AND UNTIL THEIR NEXT RENEWAL OR SUBMISSION.

25. LICENSE VERIFICATION

WE VERIFY STATE AND CITY TRADE LICENSES BY COMPARING AGAINST GOVERNMENT DATABASES TO THE BEST OF OUR ABILITIES. HOWEVER, PROPERTY MANAGERS HOLD FINAL RESPONSIBILITY TO REVIEW LICENSES FOR ACCURACY AND REQUEST REJECTION IF NOT SATISFACTORY.

26. INDEMNIFICATION

YOU AGREE TO INDEMNIFY AND HOLD WRENO, OUR, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS HARMLESS FROM ANY CLAIM, DEMAND, DAMAGE OR LOSS, INCLUDING REASONABLE ATTORNEYS’ FEES, MADE BY ANY THIRD PARTY DUE TO OR ARISING OUT OF YOUR USE OF OUR DIGITAL PRODUCTS, YOUR VIOLATION OF THESE TERMS AND CONDITIONS, OR YOUR VIOLATION OF ANY RIGHTS OF ANOTHER.

27. ABOUT THESE TERMS OF USE

We reserve the right to change these Terms from time to time at our sole discretion. These Terms shall be governed by and construed in accordance with the laws of the state of Arizona, without giving effect to any principles of conflicts of law. It is important to note that by agreeing to these Terms, you comply with the laws of the state of Arizona. If there is any dispute relating to the Wreno site or these Terms, you and Wreno agree to exclusive personal jurisdiction and venue in the state and federal courts of Maricopa County, State of Arizona, and you hereby consent and submit to the personal jurisdiction of such courts for the purposes of litigating any such action. If any provision of these Terms is found to be invalid or unenforceable, that provision will be struck and the remaining provisions will remain in full effect. If you or others violate these Terms and we take no immediate action, this in no way limits or waives our rights, such as our right to take action in the future or in similar situations.

28. CONTACT US

If you have any questions or concerns about these Terms, please contact us at support@wreno.io.